You may cancel a movie or bundle order within 14 days of purchase if you haven't started to stream or download it.
To cancel an accidental movie or bundle order:
- Go to Account >> Transaction History.
- Find the accidental order you’d like to cancel.
- Select Cancel Your Order.
- Select a reason for the cancellation from the menu and then click Cancel This Purchase.
After the cancellation is complete, your refund will be issued to the payment method used for the order. Please allow up to 7 business days for the refund to be processed.
As part of the refund process, the video or bundle will be removed from Your Video Library.